Yusra
- Patient Support Specialist
- a.k.a Gigglegabber
- Appointment Booking
- Patient Support
- Direct Billing
- Arabic & English
Patient Support Specialist
Yusra
The Friendly Face Behind Every Great First Impression
My name is Yusra, but you can call me Sara. I am part of the front desk team at Kent Chiro Med Wellness Clinic. I bring with me a wealth of experience from various customer service roles back in the UAE. I am a social person who enjoys interacting with people and providing excellent service. Seeing our clients happy truly makes my day.
At Kent Chiro Med Wellness Clinic, my role involves managing appointment bookings, ensuring patients follow their treatment plans, and maintaining patient files, invoices, and information. I also handle product inventory, making sure all necessary medical supplies are available for our practitioners to ensure smooth and efficient clinic operations.
What excites me about working at Kent Chiro Med Clinic is the exceptional care we provide to our patients, transforming their lives and helping them return to their normal activities and healthy lifestyles. Additionally, I look forward to gaining strong experience, learning more about customer service, and acquiring new knowledge, as I believe we develop with new insights everyday.
I am fluent in both Arabic and English, which helps me ensure that our patients feel comfortable and well-informed.
Ultimately, the health and happiness of our patients is my top priority, as well as that of the entire team at Kent Chiro Med Wellness Clinic. We are dedicated to providing a smooth and comfortable healthcare journey that leads to complete satisfaction and well-being.
Why I Do What I Do
My goal is simple — make every patient feel welcome, informed, and taken care of from the moment they walk in. A smooth experience at the front desk makes a big difference in how people feel about their care, and I take that seriously.
My role consists of
- Appointment scheduling & management
- Patient file & record maintenance
- Invoice & billing support
- Medical supply inventory
- Treatment plan follow-up
- Bilingual patient support (Arabic & English)
Life Outside the Clinic
Outside of work, I am an active person who loves spending time with people, chatting, laughing and engaging in various outdoor activities such as running, swimming, horseback riding, camping, playing with pets and going to the gym. These activities nourish my soul and bring me joy and happiness.
Join many others in healing
Trusted by people like you
Ready to Book? Yusra Will Take Care of You.
Questions about your first visit, insurance, or scheduling — just ask. Yusra makes it easy.
How I Can Help You
- Appointment Booking
- Treatment Plan Follow-Up
- Patient File Management
- Invoice & Billing Support
- Bilingual Support (Arabic & English)
My Expertise
- Customer Service
- Patient Communication
- Front Desk Operations
- Inventory Management
- Administrative Support
- Scheduling & Coordination
